Service Manager Charlotte, NC

Service Manager

Full Time • Charlotte, NC
Position:  Service Manager, Mr. Handyman of E&W Charlotte to Belmont, one of the fastest growing Mr. Handyman franchises in the country.

Job description:  Support Mr. Handyman company operations by:
  • Optimizing office and administrative processes, 
  • Supervising office and field technician staff, 
  • Scheduling work for technicians via online and phone customer inquiries,
  • Helping grow commercial and residential sales, 
  • Managing the day-to-day operation,
  • Interacting with Mr. Handyman clients.

Skills/Qualifications:
  • Superior customer service,
  • Outgoing and energetic,
  • Positive phone presence,
  • Computer literacy, specifically Microsoft Office
  • Leadership,
  • Oral and written Communication,
  • Sales and customer relations,
  • Organization and planning.
Experience:
  • Computer proficiency in Microsoft Word, Excel and Outlook,
  • Minimum two (2) years service management experience,
  • Previous dispatching, phone sales, and construction experience a plus.
This position will report to the Director of Operations and/or the owner.
Compensation: $16.00 - $22.00 per hour




Notice

Mr. Handyman International LLC is the franchisor of the Mr. Handyman® franchised system. Each Mr. Handyman® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Handyman International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Mr. Handyman® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Handyman International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Handyman International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

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